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Frequently Asked Questions

Frequently Asked Questions

Questions often asked by customers are introduced in Q & A format.
If you have any questions not listed below, please do not hesitate to contact us via inquiry form or telephone.

【Bathing / Baths】
Please tell us the opening hours of a private room bath (private bath).
We are open 24 hours.We also have coupon tickets and deal coupon tickets.Please use it.

＜Opening Hours＞
【Large Communal Bath】
Opening Hours…Continue reading
【Bathing / Baths】
Do you have rental towels / bath towels etc?
We will prepare it although it will be charged.Towels (sold) are 150 yen.Bath towel (rental) 250 yen
【Bathing / Baths】
Can I have a meal on a day trip?
Meals are only available to guests staying.Please note.
【Hotel facilities / Equipment】
Can I connect to the Internet?
Youyu-an, we set up a wireless LAN access point in all the rooms and established an environment where the Internet can be used by "Wi-Fi con…Continue reading
【Hotel facilities / Equipment】
Is there a smoking space in the facility?
There are three places in the facility.
【Hotel facilities / Equipment】
Use of heated cigarette (ICOS etc.) in non-smoking area
For heated cigarettes (ICOS · Plume Tech · Glow etc), you can use only in smoking rooms and designated smoking areas.Non-smoking rooms and n…Continue reading
【Hotel facilities / Equipment】
Are vending machines installed?
There are vending machines for drinks (soft drinks, alcohol), but there is no cigarette vending machine.
【Hotel facilities / Equipment】
Do you have a laundromat?
Unfortunately, it is not in the facility.We will inform you of neighboring laundromat.
【Hotel facilities / Equipment】
Is there a mobile phone charger?
Each company is aligned, but there are things that do not suit the model.Please note.
【Hotel / Guest rooms】
Do you support barrier-free?
Unfortunately, there are no rooms for disabled people, no toilet.Please note.
【Hotel facilities / Equipment】
Is there a wheelchair rental?
We are preparing a wheelchair for rent that can be used in the facility.(Free)
Please inform us in advance as there are limited numbers.

Th…Continue reading
【Information on surrounding area】
Are there convenience facilities such as convenience stores nearby?
LAWSON, FamilyMart is in 5 minutes on foot.
We are also preparing a surrounding map on the front desk, so please do not hesitate to ask.
【Information on surrounding area】
Are there places where restaurants and meals can be found nearby?
There are 1 to 2 in the range of walking distance from the hotel, city center (various restaurants) in the car for about 10 to 15 minutes.
W…Continue reading
【Information on surrounding area】
Is there a hospital nearby?
·Mitsuo Obstetrics and Gynecology and gynecology department (obstetrics / gynecology department) Approximately 15 minutes by car from the ho…Continue reading
【Others】
Did you forget something in your room?
Regarding forgotten items in rooms and facilities, we keep it for one month.
For personal information protection, please contact us from the…Continue reading
【Others】
Please tell me the safekeeping of valuable items
Keep your valuables in your room safe (free of charge).
【Others】
Are there shiatsu massage and beauty salon?
Shiatsu massages, aroma massages, traditional Thai massages, and neck and shoulder specialty chiropractic services are available by advance …Continue reading
【Others】
I'd like to send my luggage in advance?
You can send your package to the hotel by courier before the staying day.
We will keep checking in "luggage except valuables, foods and dang…Continue reading
【Others】
Can I ship my package?
We also receive baggage delivery from the hotel.Please contact the front desk.
※We are dealing with delivery service Kuroneko Yamato. (Payme…Continue reading
【Others】
About arrangement of anniversary, surprise
You can arrange cakes and bouquets for a fee.We will prepare according to your budget.
※Reservations must be made at least 5 days in advance…Continue reading
【Pets】
Can I bring my pet?
We do not accept pets.Please note.
【Pets】
About guide dogs, assisting dogs and hearing dogs
You can use it with accompanying guide dogs, assisting dogs and hearing dogs.
Please inform us in advance when you use.
【Access / Parking】
Can I arrange a taxi?
I will receive it at the front desk.About 5 to 15 minutes to arrive by taxi, it will take some time.