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Frequently Asked Questions

Frequently Asked Questions

Questions often asked by customers are introduced in Q & A format.
If you have any questions not listed below, please do not hesitate to contact us via inquiry form or telephone.

【Meals / Restaurants / Bars】
Please tell me the time of meal
● Dinner start time / 17: 30, 17: 45, 18:00, 18: 15, 18: 30(Every 15 minutes)
● Breakfast start time / 7: 30, 7: 45, 8:00, 8: 15(Every 15 mi…Continue reading
【Meals / Restaurants / Bars】
Can I eat in the room?
By the hygiene guidance of the Youyu-an health center, you can use only Youyu-an"main building", dinner room meal plan.
We will prepare mea…Continue reading
【Meals / Restaurants / Bars】
Can I bring in food and drinks?
We do not accept bringing in the restaurant, but you can bring it in your room freely.
Please refrain from bringing in foods and drinks with…Continue reading
【Meals / Restaurants / Bars】
What kind of drinks do you have?
We offer authentic shochu, beer (Asahi), wine, coffee high, soft drinks, etc. in Kagoshima Prefecture Kirishima.
【Meals / Restaurants / Bars】
Do you have children's menus?
For guests staying, we offer children's cuisine for elementary school students and kids meal for preschool children.
We will prepare meals …Continue reading
【Meals / Restaurants / Bars】
I am allergic, so I am concerned about meals.
At this facility, we will do our best to accommodate people with food allergies, such as changing some of the ingredients.
Changes will only…Continue reading
【Meals / Restaurants / Bars】
Can I take out my meal?
I'm sorry.We will refuse take-out at all for sanitary control reasons.