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  2. Frequently Asked Questions

Frequently Asked Questions

Questions often asked by customers are introduced in Q & A format.
If you have any questions not listed below, please do not hesitate to contact us via inquiry form or telephone.
  • Others

    Did you forget something in your room?

    Regarding forgotten items in rooms and facilities, we keep it for one month.
    For personal information protection, please contact us from theContinue reading
  • Others

    Please tell me the safekeeping of valuable items

    Keep your valuables in your room safe (free of charge).
  • Others

    Are there shiatsu massage and beauty salon?

    Shiatsu massages, aroma massages, traditional Thai massages, and neck and shoulder specialty chiropractic services are available by advance Continue reading
  • Others

    I'd like to send my luggage in advance?

    You can send your package to the hotel by courier before the staying day.
    We will keep checking in "luggage except valuables, foods and dangContinue reading
  • Others

    Can I ship my package?

    We also receive baggage delivery from the hotel.Please contact the front desk.
    ※We are dealing with delivery service Kuroneko Yamato. (PaymeContinue reading
  • Others

    About arrangement of anniversary, surprise

    You can arrange cakes and bouquets for a fee.We will prepare according to your budget.
    ※Reservations must be made at least 5 days in advanceContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

0995-42-0550

9:00 to 22:00