Top
Frequently Asked Questions

Frequently Asked Questions

Questions often asked by customers are introduced in Q & A format.
If you have any questions not listed below, please do not hesitate to contact us via inquiry form or telephone.

【Hotel facilities / Equipment】
Can I connect to the Internet?
Youyu-an, we set up a wireless LAN access point in all the rooms and established an environment where the Internet can be used by "Wi-Fi con…Continue reading
【Hotel facilities / Equipment】
Is there a smoking space in the facility?
There are three places in the facility.
【Hotel facilities / Equipment】
Use of heated cigarette (ICOS etc.) in non-smoking area
For heated cigarettes (ICOS · Plume Tech · Glow etc), you can use only in smoking rooms and designated smoking areas.Non-smoking rooms and n…Continue reading
【Hotel facilities / Equipment】
Are vending machines installed?
There are vending machines for drinks (soft drinks, alcohol), but there is no cigarette vending machine.
【Hotel facilities / Equipment】
Do you have a laundromat?
Unfortunately, it is not in the facility.We will inform you of neighboring laundromat.
【Hotel facilities / Equipment】
Is there a mobile phone charger?
Each company is aligned, but there are things that do not suit the model.Please note.
【Hotel facilities / Equipment】
Is there a wheelchair rental?
We are preparing a wheelchair for rent that can be used in the facility.(Free)
Please inform us in advance as there are limited numbers.

Th…Continue reading